PRIVACY POLICY

Fits All and/or any of its subsidiaries or associated companies takes its relationship with all our users seriously, and this includes how we handle the data you give us. Fits All is committed to meeting the requirements of all relevant laws and codes. This Privacy Policy sets out the ways  Fits All processes any personal data collected via its Website.

1. When do we collect personal information?

Our Website is free for you to browse through and read. We only ask for your email address for the following reasons;

• If you want to purchase product(s) from the Website.
• If you want to contact us, send us an email or offer feedback
• If you want to receive  Fits All news and exclusive offers via email

We only collect personal information (such as your name and address details) if you choose to provide that information to us in response to our request.

2. What do we do with the information?

We will require you to provide particular personal information such as your credit card details and your billing address for the purposes of completing your order. We will only use this information for the purposes of managing your order or your usage of the Website.

Providing additional personal information is up to you. We collect personal information to e-mail you with updates, news and special offers, to respond to your questions or comments, to register you for certain features on the Website.

3. Who processes your information?

 Fits All (and those people or companies employed by  Fits All who help make this Website, its content and its services) will process and use the information you tell us in order to respond to your feedback - like responding to problems, improving our services and gearing what we do to suit your requirements further.

Beyond this, we will not share your information with any other company without your consent unless we are required to do so by law, if you have won a prize or if you have made a request for specific information. If you give us consent when you register with  Fits All , then we may share your information with other companies in order that they can contact you with information, promotions, products, services and offers that may be interesting to you

We will never sell your information to any other company

4. Use of cookies

 Fits All may use cookies in order to provide a better service or identify which pages on the Website are of special interest. A cookie is a small piece of information which a Website stores via your web browser on your PC and which can later be retrieved. Cookies cannot be read by a Website other than the one that set it. The main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same website. Most cookies last only through one session or visit to our Website. None will contain information that will enable anyone to contact you via telephone, e-mail, or any other means. You can set up your web browser to inform you when cookies are set or to prevent cookies form being set.

5. What do we do to safeguard personal information?

We have instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts to be sure that third parties who work with us as our agents to make this Website and its contents available to you, and to fulfil your orders and requests, agree to protect personal information that they must access in order to serve our Website and our visitors. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

6. Links to other Websites

We offer links to other websites we use and recommend. However, we are not responsible for the content or information collection policies of websites operated by other companies. If you visit another website, we advise you to review their privacy and other policies.

7. Changes to our Privacy Policy

Any changes to the Privacy Policy will be posted here.

If  Fits All wishes to make material changes to the way we use your personal information we will ask for your consent before we do so.

8. Anything else I should know?

Except as otherwise provided,  Fits All will NOT disclose any information processed by us to any third party, unless required to do so by law.

©  Fits All 2010. All Rights Reserved.

RETURN POLICY

Did the colour not match your expectations or was the size not right? If you regret your purchase, simply return the item(s) to us in their original condition (with hangtags etc) within 30 days of receipt. We will issue a refund (excluding original delivery charge) on receipt. Please use the return form.

If the items were damaged upon receipt or you received the wrong item, please fill out the return form with the right return code and send us the items in original condition (with hangtags etc) free of charge within 30 days of receipt. We will refund you as soon as we have received and examined your return.

For all cases of returns, please fill in the item(s) you want to return in the bag, together with the completed return form that is included in your package.

Please note: We can only handle your return if you have purchased the items in https://365fitsall.webnode.cn/. The item must be returned in its original packaging (with hangtags etc). All goods will be inspected upon return.

We recommend that you use a postal service that insures you for the value of the goods and please save the tracking number. The goods are your responsibility until they reach our warehouse. Please send your return to:

185 spring st

Melbourne

Vic 3000
Australia 

We will do our outmost to handle your return within 10 working days, counting from the day you sent the package.

Refund Time Frame

A refund will be given to the credit or debit card you used when you purchased your order.

Upon receipt of your return, please allow up to 2-30 days for the credit to appear on your credit card statement. The refund time frame is largely depending on your card acquirer or your bank.

If you have any queries or need assistance, please contact our Customer service.